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GENERAL FAQs

Below are some of are common questions about orders

 Who can use our products?

A. Our products are designed for individuals of all ages and genders. Whether you have oily, dry, or normal skin, there's a Prezerve product tailored to meet your needs.

Yes, our products are safe for use by pregnant and lactating women. We prioritize using natural ingredients that are gentle and non-toxic, making them suitable for pregnant and nursing mothers.

A. Yes, our products are suitable for children above 12 years of age.

Prezerve is revolutionizing beauty and personal care by offering waterless, plastic-free products formulated with best-in-class natural ingredients. Our products are free of toxins, and microplastics, and are dermatologically tested.

Yes, all Prezerve products are made with natural ingredients, ensuring you get the best care without harmful chemicals.

No, our products are sulphate-free and free of harmful chemicals. We prioritize clean formulations to ensure your skin and hair are taken care of without compromise.

Yes, Prezerve uses 100% biodegradable recycled paper with a soy based ink which makes our packaging completely sustainable and environmentally friendly. We also ship our products without any plastic wrappers, tapes or bubble wraps.

Yes, all Prezerve products are Indian FDA-approved, ensuring they meet the highest safety and quality standards.

HAIR CARE

Our Shampoo Bar for Dry to Normal hair is formulated with key ingredients like Amino Acid Complex 17, Shea butter, Argan oil, and Almond oil to provide hydration and nourishment, leaving your hair soft and manageable. For optimal results, we recommend using it with our conditioner bar, which further enhances hydration and promotes healthy hair.

Results vary depending on individual hair types and conditions. However, many customers notice improvements in their hair within 2 to 4 weeks of consistent use.

Prezerve shampoo bars are carefully formulated to cleanse your hair effectively without leaving behind a greasy residue. They are designed to balance and nourish your scalp, leaving your hair feeling clean, refreshed, and healthy.

With regular use of Prezerve shampoo and conditioner bars, you will notice a visible reduction in hair breakage and improved scalp health. Our products are designed to nourish and strengthen your hair, promoting healthier and more resilient strands

Our shampoo bar for oily scalps is ideal for oily hair and dandruff. It contains pure-phen, salicylic acid in willow bark extract, kaolin, and tea tree oil to effectively cleanse, control excess oil, and reduce dandruff

For dandruff and dry hair, we recommend using our Prezerve Shampoo Bar specifically formulated for oily scalp and dandruff. Follow it up with our Conditioner Bar for All Hair Types to nourish and hydrate your hair, leaving it soft and manageable.

We recommend our Prezerve Conditioner Bar for All Hair Types. Enriched with nourishing ingredients like Vitamin B5 and E, it helps restore moisture, promote growth, and combat common hair issues caused by frequent styling, leaving your hair healthier and more resilient.

After shampooing, wet the conditioner bar and glide it over wet hair from mid-length to ends. Massage into the hair, then rinse thoroughly. You can also rub the bar between your hands to create a lather before applying. Adjust the amount based on your hair length and thickness.

Yes, our shampoo bars are designed to work well in hard water. The formulation is effective in cleansing your hair and scalp, even in hard water conditions, leaving your hair clean and refreshed.

To prolong the life of your shampoo bar, store it in a cool, dry place between uses. You can also purchase a Prezerve bamboo dish to keep it dry and well-maintained.

.Traveling with a shampoo bar is convenient! Simply let it dry completely, then place it in a travel container or a small, breathable pouch. This will keep it secure and dry during your travels

Our products are formulated with natural ingredients and are generally safe for use. However, if you have specific concerns or are undergoing hair growth treatment, we recommend consulting with a healthcare professional before introducing new products into your routine.

Prezerve shampoos are free from ingredients like sulphates, silicones, mica, parabens, palm oil, and phthalates. By excluding these, we ensure our shampoos provide gentle and effective cleansing while promoting healthy hair and scalp, without compromising on safety or sustainability.

Yes, our shampoo bars are suitable for colored and chemically treated hair. Their gentle formula helps maintain color vibrancy and overall hair health. For best results, follow with our nourishing conditioner bar.

Yes, our conditioner is formulated to be suitable for all hair types. It provides nourishment and hydration without weighing the hair down, ensuring healthy and manageable hair for everyone.

Yes, Prezerve products are suitable for use on chemically treated hair, including hair that has undergone Botox treatments. Our gentle formulations are designed to nourish and maintain the health of your hair, helping to prolong the effects of your treatments while keeping your hair looking vibrant and healthy.

While our products are formulated with gentle and nourishing ingredients that can help maintain scalp health and alleviate discomfort, we recommend consulting a dermatologist for specific scalp conditions like psoriasis or fungal infections. They can provide personalized advice and treatment options tailored to your needs.

FACE CARE

The Prezerve Face Wash Bar for Normal to Dry Skin is specially formulated with ingredients like oats extract, coconut extract, hyaluronic acid, and almond oil to hydrate and nourish dry skin. On the other hand, the Prezerve Face Wash Bar for Oily Skin contains French green clay, willow bark extract, and tea tree oil to control excess oil and minimize pores.

No, the Prezerve Face Wash Bars are formulated without harsh ingredients like sulfates, parabens, phthalates, and silicones. They are gentle on the skin and suitable for daily use.

Yes, our face wash for dry skin is formulated to provide hydration and nourishment. Enriched with soothing oats extracts and coconut extract, it helps hydrate and replenish dry skin, leaving it soft and moisturized.

The Prezerve Face Wash Bars are formulated to be gentle on the skin and are suitable for most skin types, including sensitive skin. However, if you have specific skin concerns or sensitivities, we recommend patch testing the product before regular use.

Our face wash is gentle enough for daily use. For best results, incorporate it into your morning and evening skincare routine to keep your skin clean and refreshed.

Our acne-fighting face wash contains Tea Tree Oil, French Green Clay, Willow Bark Extract, and Jojoba Oil. These ingredients cleanse pores, control excess oil, and soothe irritated skin, helping to combat acne and promote clearer skin

Yes, our face wash for oily to normal skin is gentle enough for daily use. It effectively cleanses the skin without stripping it of essential moisture, keeping your skin clean and balanced.

Yes, the Prezerve Face Wash Bars are cruelty-free and vegan. They are not tested on animals and do not contain any animal-derived ingredients, making them a sustainable and ethical choice for skincare.

BODY CARE

Yes, it's gentle enough for daily use, but for sensitive skin, 2-3 times a week is recommended. Its natural exfoliants, coffee, and walnut, help remove dead skin cells, leaving your skin smooth and rejuvenated.

Yes, all our body wash bars are suitable for sensitive skin, as they are soap-free and pH-balanced. They are formulated to cleanse gently without causing irritation.

No, they do not. We use natural exfoliants like coffee and walnut instead, ensuring a sustainable and eco-friendly exfoliation experience.

While it's primarily for the body, you can use it on your face, avoiding the eye area. It contains shea butter, wheatgerm oil, and argan oil, providing deep hydration and brightening effects.

Yes, they are plastic-free and come in compostable packaging, making them eco-friendly. They are also made with natural ingredients, minimizing environmental impact.

No, the blue color comes from natural ingredients like blue spirulina and won't stain your skin. It provides gentle cleansing and nourishment, suitable for all skin types.

Yes, it's suitable for all skin types, including oily skin, providing hydration without greasiness. Its floral extracts leave a refreshing fragrance on your skin.

Yes, they are both cruelty-free and vegan, containing no animal-derived ingredients. They are also free from sulfates, parabens, and other harmful chemicals.

While our products are gentle, we recommend consulting a dermatologist before use if you have specific skin conditions. Our natural ingredients are known for their soothing and calming properties, but individual results may vary.

Prezerve body wash bars are formulated to be gentle and hydrating, unlike traditional soaps which can be drying. They are also more eco-friendly as they come in plastic-free packaging and contain natural ingredients.

Our body washes are available in various fragrances including coffee and walnut, orchid, chamomile, white lily, lotus, and a refreshing green woody fragrance. Each fragrance offers a unique and refreshing bathing experience.

For back acne, we recommend the Body Wash Bar with Plant Extracts due to its natural exfoliants and plant extracts known for their anti-inflammatory and antibacterial properties.