Questions?
We’re here to suggest you the right products as per your hair and skin type, new order queries and order tracking information.
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
Prezerve
Ika Aan Essentials Pvt. Ltd.
61/62 C, Ganj Gardens, Chandganj, Lucknow. 226024
Monday - Saturday, 10 am - 6 pm
FAQs
Below are some of are common questions
How long will shipping take?
The shipping options may vary depending on the delivery address, pin code, and product
availability. When processing your order, we will show you the available shipping methods
and the cost. Enjoy complimentary domestic shipping for all Prepaid Orders within India.
Delivery Charges of Rs 50 are applicable on all COD orders.
Anticipate an estimated delivery window of 7-10 working days, subject to the shipping address.
Please note that our deliveries are exclusively conducted on business days.
How do I know if my order is confirmed?
Upon order confirmation, you will receive an email on your registered email id with the details of your order from Prezerve.
We will also be sharing order confirmation details on your registered mobile number via Whatsapp
Can I change my shipping address after my order is placed?
In case of a change needed in shipping address after your order has been placed,
Please reach to us within 24 hours on the email id, support@prezerve.in.